`listing.suspended`

The channel suspended the listing. Writes are still accepted and silently applied to nothing until it is reinstated.

Payload

Every delivery uses the same outer envelope (event, eventId, apiVersion, timestamp, data). Dedupe on eventId — it stays stable across retries and replays, while the X-Repull-Delivery-Id header changes on every attempt.

{
  "event": "listing.suspended",
  "eventId": "3f1c9a2e-8b7d-4c6a-9e0f-1a2b3c4d5e6f",
  "apiVersion": "2026-04",
  "timestamp": "2026-05-01T12:34:56.000Z",
  "data": {
    "object": {
      "id": "6250",
      "customerId": "1",
      "channel": "airbnb",
      "externalListingId": "1234567890123456789",
      "name": "Lakeview Loft — Example City",
      "active": true,
      "listed": false,
      "channels": [
        {
          "platform": "airbnb",
          "externalId": "1234567890123456789",
          "active": true,
          "syncEnabled": false,
          "syncCategory": "none"
        }
      ]
    },
    "reason": "quality_standards",
    "occurredAt": "2026-05-01T17:00:00.000Z"
  }
}

Verifying signatures

Every delivery includes a timestamped X-Repull-Signature header of the form t=<unix_ts>,v1=<hex>, where v1 is HMAC-SHA256(signing_secret, `${t}.${raw_body}`). Verify it before processing — see Verify Signatures for full Node.js and Python examples.

Use the raw body

Sign the raw request body exactly as received, not a re-stringified JSON object. Re-serialisation can reorder keys or change whitespace and break the signature.

Tip: Acknowledge with a 2xx status within 10 seconds. Failed deliveries are retried up to 5 times with exponential backoff.Webhook reliability →