account.disconnected
Fired when a PMS or OTA account is disconnected — by the user, admin, or due to expired credentials.
Payload
Every delivery uses the same outer envelope (event, eventId, apiVersion, timestamp, data). Dedupe on eventId — it stays stable across retries and replays, while the X-Repull-Delivery-Id header changes on every attempt.
{
"event": "account.disconnected",
"eventId": "3f1c9a2e-8b7d-4c6a-9e0f-1a2b3c4d5e6f",
"apiVersion": "2026-04",
"timestamp": "2026-05-01T12:34:56.000Z",
"data": {
"workspaceId": "47f8883d-28c2-4d2c-b020-c7cef1aff62c",
"accountId": "acc_01HX5XPQ2K",
"provider": "airbnb",
"disconnectedAt": "2026-05-01T17:00:00.000Z",
"reason": "refresh_token_rejected"
}
}Verifying signatures
Every delivery includes a timestamped X-Repull-Signature header of the form t=<unix_ts>,v1=<hex>, where v1 is HMAC-SHA256(signing_secret, `${t}.${raw_body}`). Verify it before processing — see Verify Signatures for full Node.js and Python examples.
Use the raw body
Sign the raw request body exactly as received, not a re-stringified JSON object. Re-serialisation can reorder keys or change whitespace and break the signature.
Example handler
if (event === 'account.disconnected') {
console.log('Disconnected:', data.provider, 'reason:', data.reason)
// Clean up cached data, notify admin
}Tip: Acknowledge with a 2xx status within 10 seconds. Failed deliveries are retried up to 5 times with exponential backoff.Webhook reliability →
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